Privacy
We are aware that you place your trust in us. Therefore, we see it as our responsibility to ensure the security of the data we collect.
This privacy policy applies to the services provided by Helpo . Helpo is not responsible for the privacy policies of other linked websites. By using this website, you indicate your agreement with our privacy policy.
Helpo respects the privacy of the users of its online shop and guarantees that the personal information you provide to us will be treated confidentially.
What data are collected by us?
- Name and address details, including e-mail address when ordering or completing the contact form.
- Data on your preferences and interests
- Other information relevant to customer statistics and possible offers.
What happens to the information collected?
The information collected serves primarily for the correct processing of the order.
In addition, Helpo may use the information collected to improve its services and products.
All your data will be stored on a secure server owned or managed by a third party. Under no circumstances will your data be transferred or sold to third parties. They will only be made available to third parties involved in the correct processing of your order such as the courier company.
We work with cookies
This website uses cookies. These are small text files that are placed on your computer for the purpose of helping to analyse the website, see which pages are heavily used in order to optimise our website.
Cookies are used to save the contents of the shopping cart for a certain time so that you can see your data the next time you visit.
The information collected is not used by Helpo to compile a profile of our user.
The information collected by the cookies is stored on our own secure servers on a secure server owned or operated by a third party. The information may be used by us to compile reports on website activity, on your use of the website and to suggest customised services to you if required.
Changes to our privacy policy.
This privacy statement is tailored to the use of and the features of this website. Any adjustments and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to check this privacy statement regularly.
Payments
Payments via this website are made via a secure connection (SSL connection). Anyone who places an online order via this site and opts for an online payment master Card or Eurocard will be asked to provide the number of this card. The processing of this transaction is carried out by the certified payment provider Ogone, which guarantees a 100% secure transaction.
Personal choices you can make regarding our handling of your personal data.
Deleting or changing data:
Do you wish to view your data? Or you want Helpo to delete your data from its system or change it? Please send your request by e-mail to [email protected], we will deal with your query as soon as possible.
Unsubscribe from Newsletter:
At the bottom of each newsletter, you will find a button with the option to unsubscribe from our newsletter database.
Turning off cookies:
You can set your browser to reject cookies or to indicate when a cookie is being sent. However, some services and features on our website may not function correctly if cookies are disabled in your browser.
